HELP CENTER

There are no silly questions

WHAT IS A MENSTRUAL CUP?

A menstrual cup is a bell-shaped device made from medical grade silicone that is a substitute for sanitary napkins. It was first invented in 1937 in the USA but has been gaining prominence due to its eco-friendly features.

The cup is folded in a 'C' Shape and inserted into the vagina, hold the cup in the c-fold till it is fully inserted and then release, the cup will pop open. The entire cup will go into your vagina, make sure the stem isn't sticking out. To take the cup out, DO NOT pull the stem out. Instead, pinch the base of the cup and fold the cup inward and slide it out of your body. Click the question for more detailed instructions.

WILL THE CUP BE ABLE TO HOLD ALL OF MY BLOOD?

The cup can hold between 25-30 ml of blood. Normally, loss of blood across the period is between 35-50 ml hence the cup will be able to hold all the blood.

BUT THE CUP IS SO BIG, HOW WILL IT FIT INSIDE ME?

The walls of your vagina are made of very flexible muscles that expand and contract. The cup is folded and when you are on your period, due to the wetness, it easily enters your body painlessly.

CAN I USE THE BATHROOM WHEN I’M WEARING THE CUP?

Yes! We have 3 holes that have different uses, so the cup goes into just one hole in your body, allowing you to use the bathroom.

HOW WILL I KNOW WHEN THE CUP IS FULL?

Your cup will normally fill up only one day in the cycle, as you use the cup, you will understand when your cup will fill up. When you first use the cup, we think you should use a pad on the first few days just so that you are comfortable and confident.

CAN I USE THE CUP IF I’M NOT MARRIED?

It is absolutely safe to use the cup if you’re not married, but if you are worried about your hymen tearing, please speak to your doctor before using the cup.

WHEN DO I NEED TO BUY A NEW CUP?

The cup can be used for 10 years. If the cup gets stained, it is normal, it does not need to be changed. If the cup becomes sticky or gets cracked, stop using it immediately.

WHAT DO I DO IF I HAVE TROUBLE USING THE CUP?

If you have any questions or trouble using the cup, please call us at 9606894666.